Norva

Terms of Service

Last updated: 4 August 2026

These Terms govern your use of the Norva apps and website (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

What Norva is. Norva is a software media player and organizer. Norva does not provide, sell, host or include any channels, movies, series, sports or other media, and it does not provide IPTV subscriptions, playlists or third-party credentials. Your Norva subscription pays for the software and features only — never for content.

1. Your media source is your responsibility

To watch anything, you must connect a compatible media source that you own or are otherwise legally authorized to access. You are solely responsible for the source you add, for having the rights to use it, and for complying with that source’s terms and with applicable law. You must not use Norva to access, copy or distribute content you are not authorized to use.

2. Accounts

You are responsible for keeping your credentials secure and for activity under your account. You must provide accurate information and be old enough to form a binding contract in your country (and at least 13, or the minimum age where you live).

3. Subscriptions & billing

Some features require a paid Norva subscription. Where you purchase through an app store (Google Play, Apple) or another payment provider, that provider handles the transaction and its terms and refund rules also apply. Subscriptions renew until cancelled through the store or provider you used to subscribe.

4. Acceptable use

5. Optional Norva Partners programme

Eligible individuals may join Norva Partners where the programme is enabled. Joining is optional and subject to the separate Norva Partners Terms, programme availability and acceptance of the current disclosure. Joining, receiving a referral link, attribution, commission accrual and maturation, and converting available commission into Norva access do not require KYC, a tax profile or a payout corridor. A referral code does not guarantee attribution, commission or payment.

If a partner chooses a cash payout and Norva's server confirms that the account is in the current supervised cash cohort, the separate payout path requires the identity, age, country and capacity checks displayed by Norva, the applicable tax information, the cash threshold and a supported transfer corridor. Business accounts and KYB onboarding are not offered in the initial programme. A Norva access credit is an irreversible conversion of available commission into a Norva-only access entitlement. It cannot be transferred, used to pay another person or exchanged for cash, and Norva does not present it as a bank/payment account or general-purpose payment instrument. This description does not predetermine its legal classification under applicable law. Refunds, chargebacks and corrections remain subject to the Partners ledger and counter-entry rules even after a conversion.

6. Intellectual property

The Norva software, brand and interface are owned by Norva and its licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service. Media you access through your own source remains the property of its respective rights holders.

7. Disclaimers

The Service is provided “as is” and “as available”. We do not control and are not responsible for the availability, quality, legality or content of any source you connect. To the maximum extent permitted by law, we disclaim all warranties not expressly stated.

8. Limitation of liability

To the maximum extent permitted by law, Norva is not liable for indirect, incidental or consequential damages, or for any content delivered by a source you connect. Nothing in these Terms limits liability that cannot be limited by law.

9. Termination

You may stop using the Service and delete your account at any time (Delete account). We may suspend or terminate access if you breach these Terms or use the Service unlawfully.

10. Changes

We may update these Terms. Material changes will be notified, and continued use after they take effect means you accept the updated Terms.

11. Governing law & consumers

These Terms are governed by French law. If you are a consumer, you keep the benefit of the mandatory protections of your country of residence and may bring a dispute before the competent courts.

For consumer disputes, after contacting us in writing without a satisfactory reply within one month, you may refer the matter free of charge to our consumer mediator CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris — cm2c.net/declarer-un-litige.php, [email protected]). EU and EEA consumers can consult the European Commission's Consumer Redress portal to identify available alternative dispute-resolution bodies. The former EU Online Dispute Resolution platform has been discontinued.

Right of withdrawal (digital services). By subscribing and asking us to start the service immediately, you acknowledge that, once the service is fully performed, you lose the 14-day right of withdrawal for that period, in accordance with applicable consumer law. Purchases made through an app store (Google Play, Apple) also follow that store's own refund rules.

12. Contact & operator

Operator: Norva is a trading name of Adrien Hernandez, sole trader (entrepreneur individuel) registered in France under RCS Paris 824 852 081, business address 270 rue de Vaugirard, 75015 Paris, France.
Email: [email protected]
Full legal notice: mentions légales.